Cancellation and Returns
Consumers have the right to cancel their order within 14 days of receiving the goods, with the exception of bespoke items such as cut to size foam. You must notify us in writing of your intention to cancel. Please call 01942 825144 or email us on firstname.lastname@example.org. Where goods have been received in poor or faulty condition and in instances where goods are not as described Livedale will arrange the uplift of goods at our expense and will re-ship replacements as promptly as possible.
Goods must be returned in their original condition and packaging. Business customers should refer to our separate business terms for cancellation and returns.